Primus Telecommunications, Inc. is one of the fastest growing telecommunications companies in the world and your agent partnership through Telegroup will earn you a strong residual income on both voice and data, and create unlimited possibilities for success! Telegroup uses advanced technology, so you have control of your customer through RepLink 2000. The continued expansion of Primus’ world class intelligent global network supports a competitive rate structure while controlling service quality and the development of new, innovative services.

Your agent partnership with Telegroup allows you to offer your customers some of the best rates for domestic, international, calling card, 800 services, T-1, and more, all on one invoice. Our world-class services give you a powerful competitive edge! You can find specific information at www.telegroup.com. Use this web site to learn about RepLink, our innovative web-based agent support system.

RepLink 2000

RepLink 2000 is Telegroup’s revolutionary, 24-hour, web-based agent support system designed to assist agents in the areas of order entry, provisioning and commissions. Launched in 1995, RepLink 2000 is a proven system for helping agents worldwide become more efficient with their business endeavors. As an agent, you will have at your fingertips a full spectrum of capabilities including: Online Order Entry, Automated Order Tracking, Commissions and Sales Reports, Online Rates, Real Time Updates and Customer Invoices.

An agent can access information about everything from a new product launch, rate updates, and guidelines for calculating commissions. RepLink may also be used to review customer usage and payment, track new customers and cancellations and stay current with customer needs. This remarkable system allows you to produce reports, estimates and other materials in the most timely manner possible.

One of the more outstanding components of RepLink 2000 is Order Status. This feature is an excellent tool for online verification of a new account. You can track the path from Telegroup to the carrier and from the carrier to the local phone company. Available 24 hours a day, seven days a week, RepLink 2000 is your best connection to the new world of data, voice and Internet marketing.

Comprehensive Training and Support

To maximize your sales and profits, Telegroup wants you to be fully informed and up-to-speed on all our products and services. We have designed a comprehensive training program to ensure your success and provide ongoing support. The Agent Training Team will guide you through customer education, product sales and policies. Instruction includes complete training on RepLink 2000, our 24-hour web-based order system and end-user account interface and management.

After completing RepLink 2000 training and once you begin to sell our products and services, you benefit from the ongoing assistance of our World-Class Agent Support Team. This specialized team provides feedback and input regarding Telegroup’s products, services and customer care.

Bundling of Products

Telegroup is a total service provider, offering your customers one invoice for Internet, data, and long distance services and products. As an agent, you benefit from having a comprehensive package of state-of-the-art services and products. Customers appreciate and have come to expect one detailed invoice for all their communication needs. What’s more, customers have the ability to pay their invoice online via Telegroup Web-Pay.